How To Configure and Troubleshoot Ubiquiti Devices

Ubiquiti – Rethinking IT.

Ubiquiti Australia is a leader in their field. This article will cover how to configure and troubleshoot access points.

How to set up a Ubiquiti access point?

Even for tech-savvy users setting up using the technical manual can come across as a little too technical. But it can be done in a matter of minutes. 

Connecting your Ubiquiti access point

  • Plug in and connect the access point
  • Then use POE (Power over Ethernet)
  • Guide yourself through ‘Install the Software’
  • Then configure your ‘Access Point.’

Now we move on to connecting the access point.

Let’s call it Step 1a:

  • Get the power and network cables ready
  • Plug them into the access points
  • Then also plug into your router (modem)
  • Plug into your socket
  • Once the access point is connected, you can start to install your software

Let’s call this Step 1b:

Power over Ethernet

Ubiquity is renowned for Power over Ethernet – (POE). Their access points are the best in the business. The power flows through the network cable without you needing another power supply! Or even another power socket in close proximity. 

  • Ubiquity support variants of POE 802.1af and also 24V passive. All you need to do is plug your network cable into your router or switch. 
  • Then plug it into your access point.
  • Now you will have the network and power through the access point.

Remember, all the switches are PoE.

Step 2: Installing your Software

  • Download the Ubiquiti page and open it in your internet browser. Ensure your computer is connected to the same network as the access point. 
  • Then under ‘software’, select the recent version of the ‘Controller.
  • Then go to ‘Download’, which you will find in the top right corner.
  • Then you can start your software once it has been downloaded; you will get a wizard opening. 
  • You then get to choose your location and begin your installation. If you are unfamiliar with or do not have ‘Java’, The wizard will notify you, and you will follow the instructions accordingly. If necessary, the wizard will install Java onto your computer. **NOTE Java is a must to run Ubiquiti and all its software. If you have a 64-bit laptop or desktop, then make sure you download the relevant version to match your machine.
  • Once you have installed the software, you will receive a pop-up. The pop-up will tell you that the software is running behind the scenes. You will also get a link to lead you to a configuration page. Then your next step is to press the button to set your access point. 

Step 3: Setting up your access point

Now you will come to the configuration page for the access points set-up. It will automatically open in your browser. You may see a notification saying, ‘Don’t have a business network?’  The browser you are using may tell you you are not using a private connection.  

You can skip this part as technically you are not setting this up over the internet, just move straight on to clicking ‘advanced’ and then carry on to ‘continue to local host’. 

Moving on:

  • Start to complete your base setting by doing the following steps. The first is your location and time, and then click ‘Next.’
  • Then you will be shown what Ubiquiti devices can be found in your newly set-up network. Select which one you want to choose, and you will see the icon ‘Next.’
  • Then you will move on to ‘SSID’ and your security key/password for your network. Input this and then click ‘Next.’ 
  • You then select/choose the account name you desire and a password for the administrator account. Again click ‘Next’ to move on. 
  • You will now find yourself on a page which is an overview of settings. If everything is fine, you need to click on ‘Finish.’
  • In the following screen, you log in and use all the account details you have set up.

You will find yourself on your Ubiquiti user page for your devices with a fully functional and operational access point. 

Now you can adjust your settings (if required) using Ubiquiti’s controller software.  

NOTE: It’s not a bad idea at this stage to bookmark the page; therefore, you can quickly change settings as required.

Good luck!

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