Do you know how to recover from a cyber attack? Many business owners would not know what to do in this situation, which is a serious issue as cybercrime is rife right now and a problem that will only get bigger. It is hoped that this is something that you will not have to experience because you will have robust cybersecurity in place, but in the event of a cyber-attack, you need to know what you can do to recover and get the business back on track. This post will offer a few pieces of advice for getting back on track after a cyber attack.
Assess The Damage
The very first step will be to assess the damage. You will want your IT team or hire the services of an experienced IT management company to assess the state of your system and isolate any infected areas. This will help you to see the scale of the issue you are dealing with, prevent further issues from arising and help you to identify exactly what went wrong so that improvements can be made for next time.
Get Your System Back Online
One of the worst parts about a cyberattack is that it can lead to downtime, which can cost money a large amount. This is why you will want to get back online again once you have contained and removed the issue. This might involve resetting all affected logins, moving across backups (and creating new backups), reinstalling affected programs and files, and applying security patches if necessary.
Inform Your Customers
It is a hard thing to do, but honesty is best in this situation. The way in which a company handles a cyber attack can have a big impact on its PR and brand reputation, so you need to make sure that you handle it sensitively. You want to notify customers as quickly as you can, including information on the scale of the attack, information about compensation if needed, and what steps you are taking to prevent this from happening again. It is recommended that you have an emergency response plan with this info prior to any attack so that you can act swiftly.
Seek Legal Support
Often, a cyber attack can lead to legal disputes in terms of the reason why the attack was successful and the fallout. Therefore, you may want to seek legal advice so that you can be advised on the best course of action.
Take Out Cyber Insurance
Ideally, you will have cyber insurance in place that will offer protection in terms of the fallout of the attack and liability. If not, you do not want to make the same mistake twice, and you should compare policies with a business insurance broker like kbdinsurance.com.
These are the main steps to take following a cyber attack. Cybercrime is a massive and growing issue, so you need to make sure that you have strong protection in place but also know what steps to take if there is ever a successful attack on your business.