If you’re planning on renting out your vacation home or property to guests, you want to ensure they have the best possible experience during their stay. After all, their reviews could directly influence further business. So, between surprising your guests with delectable treats like macarons upon arrival or adding to your existing insurance coverage to protect your property against damages and accidents, you can do a few things to improve the overall guest experience.
Surprise your guests with welcome gifts.
When you’re a vacation rental host, it’s always nice to show your guests some appreciation for coming. One way to do this is by giving them a little gift as they arrive. One fantastic gift idea is a box of delicious, colorful macarons. An easy way to find sweets and treats in the area is by searching “macaron near me” or “local bakeshop.” Using specific search terms can help you find plenty of macarons, desserts, and sugary delights that are a welcome surprise for any rental guests.
Get an umbrella coverage policy for your rentals.
If you own or operate a vacation rental, you know that there are many things to keep track of. It can be a lot to manage, from ensuring the property is clean and stocked with everything guests might need to handling reservations and keeping track of payments. One thing that you don’t want to have to worry about is what happens if something goes wrong—that’s where umbrella insurance comes in.
Umbrella insurance can protect you much more than traditional renters insurance does. Especially when you’re opening your home, condo, or apartment to guests, you have to ensure that you’re protected from common legal complications or issues. Compared to other insurance types like homeowners insurance policy, an umbrella insurance policy is typically more affordable. In addition, it can protect a homeowner or property renter against claims that exceed their homeowners policy.
Umbrella insurance typically adds more liability coverage to protect against liability claims and other problems. Plus, when you’re not using it for rental insurance, you get added peace of mind from the additional coverage that your homeowners insurance, auto policy, or watercraft insurance covers. The extra liability coverage is a significant benefit for a reasonably small added cost.
Keep your property tidy.
When guests arrive, greet them and show them around the property. If they have any questions, answer them to your ability. If there are any problems or emergencies, be available to help out. Guests will appreciate your help and hospitality. Keeping your property tidy can help you ensure that your guests will give positive reviews. Conversely, if you fail to maintain your property or provider adequate turnover service, guests may share negative thoughts and pictures to your social media feeds or review websites.
For starters, change sheets between every stay. Follow any COVID-19 cleaning protocols. In many cases, you can get discounts on bulk cleaning supplies purchases to help you save even more money on your overhead. You should also include basic tidying instructions for guests. For instance, you can ask your guests to bundle up any used towels or bedding and put them in a hamper or bag up their trash and leave it outside of the rental or toss it in a nearby dumpster. A cleaning checklist can help keep you on track.
Work to ensure your guests have a fantastic stay.
Following these helpful tips, such as increasing the coverage limit for your liability coverage or purchasing delightful macarons or another such welcome gift for your renters, can help you score great reviews and repeat business. In addition, keep your property tidy, invest in a high-quality insurance policy, and welcome your guests with surprises, gifts, and special treats to make them feel at home. Wherever your rental property is located, you can reach higher limits and grow your future income by investing in your guest experience.