There are many features of both BigCommerce and Magento that make them great for ecommerce. Both are open-source solutions that can be customized to suit your specific needs. Magento offers rich built-in features, which include options for SEO, product recommendations, and shipments. They don’t charge extra for high sales records, and both are flexible enough to manage multiple stores and customize them for different customer groups. They also offer native integrations with trendy 3rd party tools, making them easy to integrate. Please read the points below to understand BigCommerce vs Magento and choose the better one for your business.
BigCommerce is an Open-Source Solution
If you’re considering launching your own online store, the big question is: How do you choose the right ecommerce platform? There are many reasons to choose BigCommerce. First, it can help you launch your site faster. Unlike Magento, you don’t need to be a technical expert to set up a basic site. To get started, all you need to do is choose a subscription plan and a domain name. Next, you can start building your online store by adding products, finalizing pages, setting up payments, and shipping. If you’d like, you can also hire developers to help you with this process.
In terms of features, Magento has a better reputation in the ecommerce industry. Its extensive customization capabilities and mature eCommerce practices make it a more attractive option. However, BigCommerce lacks some B2B features. Third-party developers have built extensions for this problem. BigCommerce charges you based on thresholds, with yearly sales starting at $50k, $150k, and $400k. Once you reach these thresholds, you’ll be bumped up to the next tier, so you need to budget for this. Also, the Standard plan is lacking some essential table-stakes features.
Magento Offers Multi-Currency
There are many differences between Magento and BigCommerce, but both offer multi-currency options and powerful search engine optimization. Both have extensive multi-currency support and offer a wide array of payment methods. Both are flexible enough to handle a wide variety of products and services, and they offer an extensive list of customization options, including premade themes and add-on features. To help you decide which eCommerce platform is best for your business, read on to discover some of the key differences between the two.
Payment gateways are another major difference between the two platforms. While Magento allows users to choose from over 65 payment gateways and doesn’t charge any transaction fees, you may need to integrate other payment methods, including credit cards, with other platforms. BigCommerce supports 65 payment gateways built-in, while Magento requires third-party integrations. For example, BigCommerce does not have integrated payment gateways for foreign languages or currencies, but you can download 505 Apps for Magento’s marketplace.
It Integrates Natively with Trendy 3rd Party Tools
One of the great things about BigCommerce is that it integrates natively with a variety of trendy 3rd party tools. A native Facebook Shop integration enables users to place a “Like” button on any product. It can also be used with Klaviyo Email Automation. BigCommerce also integrates with domain names, meaning that you can buy them straight from the BigCommerce admin panel without having to configure DNS records yourself.
It Offers 24/7 Official Support
You’ll never be stuck with a problem if you use BigCommerce. You can contact the company for help through live chat, phone, or email. If you have a technical question, you can also contact the support team via special software. The technical support representatives know the BigCommerce products well and will attempt to resolve your issue as soon as possible. Occasionally, they may need to escalate your issue to the development team. If that happens, you can expect a response within a few hours. In addition, to live chat support, BigCommerce offers email support, forums, FAQ pages, and phone support. Before calling the company, you must fill out an online form and review any do-it-yourself suggestions. The good news is that 90% of all questions are answered during the first call! It’s hard to beat 24/7 support for your online store. You’ll be glad you signed up for BigCommerce. So what are you waiting for?
